Secure Service Level Guide - BLACKMORE RICOTECH

Secure Service Level Guide

Our secure service levels, are designed to meet your individual requirements, no matter how demanding. Service levels are largely dictated by two main factors — the method of data destruction and the extent of reporting supplied. We use government approved CESG certified data destruction software and can issue you with as much information about the disposal of your assets as you need.

The table below will help you choose which service level is right for you. And if you have specific requirements regarding data destruction or reporting levels that aren’t covered, just get in touch — we’re here to help.

 

COLLECTION SERVICES Included Available
All Items will be collected and disposed of according to latest legislation Tick Tick
All Environment Agency paperwork will be provided Tick Tick
You will receive a call on the day confirming approximate ETA Tick Tick
We will use GPS Tracked Vehicles with generic livery only Tick Tick
Our collection staff will be vetted to HMG Baseline Personnel Security Standards Tick Tick
Our staff will be uniformed and will carry Photo I.D. Tick Tick
The estimated weight & quantity of items will be documented Tick Tick
All SMALL DATA HOLDING items will be placed in a secure crate on site and Security Tagged Tick Tick
The exact number of data holding items will be documented on site if requested Tick Tick
All data holding items will be checked against an inventory list (if provided) Tick Tick
The exact number of data holding items collected will be checked and recorded on arrival back at our facility  Tick Tick
Our collection staff will be vetted to HMG SC (Security Clearance) Standards Tick
A minimum of two staff will attend to carry out collections  Tick
Single Point Customer Collection (we will collect just your equipment)  Tick
We can provide specific timed collections, day or night Tick
AUDIT SERVICES Included Available
All auditable items will have Make, Model, Serial No, & Customers Asset No recorded Tick Tick
All HDDs (removed from units) will have Serial No and Model recorded  Tick Tick
Data Sanitisation Method, Start & Finish Date/Time and Outcome recorded  Tick Tick
Customer Specific Auditing Requirements (including full On-Site auditing) Tick
Customer Specific Auditing Timescales Tick
DATA DESTRUCTION SERVICES Included Available
Destruction of data on all potential data holding items is guaranteed  Tick  Tick
Working Magnetic HDDs will be data wiped using CESG approved Blancco Drive Eraser.  Tick  Tick
Working SSDs will be data wiped using Blancco Drive Eraser.  Tick  Tick
Working Networking Equipment are subject to the manufacturer’s recommended sanitisation process.  Tick  Tick
Working Printers are subject to the manufacturer’s recommended sanitisation process.  Tick  Tick
Working Android Tablets and Mobile/Smart Phones will be data wiped using Blancco Mobile Device Eraser.  Tick  Tick
Working IOS Tablets and Mobile/Smart Phones will be factory reset and firmware overwritten using Blancco Mobile Device Eraser.  Tick  Tick
Failed mechanical drives, tablets, mobile/smart phones and all optical media will be shredded with no specific maximum particle size.  Tick  Tick
All magnetic tapes, floppy disks and sensitive paperwork will be shredded with no specific maximum particle size – the shredded material will then be securely transported to a third party facility for incineration.  Tick  Tick
All Sim/Memory/Flash Cards/USB Sticks or any failed SSDs and network equipment will have data holding elements physically destroyed – these destroyed elements will then be securely transported to a third party facility for incineration.  Tick
On-site data wiping of working Magnetic HDDs using CESG approved Blancco Drive Eraser.  Tick
On-site shredding of all magnetic tapes, floppy disks, failed mechanical drives, tablets, mobile/smart phones and all optical media with no specific maximum particle size – the shredded tape and floppy material will then be securely transported to a third party facility for incineration.  Tick
On-site shredding of all magnetic tapes, floppy disks, failed mechanical drives, tablets, mobile/smart phones and all optical media to BSEN 15713 security shredding standard (down to 6mm)   Tick
REPORTING Included Available
You will receive an Enhanced Audit Compliance Report via email(incl. CLASS, unique item I.D. Make, Model, Serial No, Asset No & Qty.) Tick  Tick
You will receive a Data Destruction Compliance Report via email covering all potential data holding items(incl. CLASS, Make, Model, unique item I.D. Asset No, Serial No, Sanitisation Method, Start & Finish Date/Time and Outcome) Tick Tick
Reporting to Customer Specific Requirements  Tick
All Reports received within 20 working days Tick Tick
All Reports received within Customer Agreed Specific Timescale Tick

Download Terms & Conditions

 

Our valued clients include...
  • COMPLETE AND IRRECOVERABLE DATA DESTRUCTION
  • ON-SITE OR AT YOUR PREMISES IF REQUIRED
  • ENVIRONMENTAL RECYCLING - ZERO WASTE TO LANDFILL
  • ADISA ACCREDITED AND ENVIRONMENT AGENCY LICENCED
  • FULL ASSET ELECTRONIC AUDIT AND TRACKING
  • DATA PROTECTION ACT AND WEEE DIRECTIVE PAPERWORK SUPPLIED

To find out how BLACKMORE RICOTECH can manage your secure IT disposal, get in touch. Call 0800 880 3678 today

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