Secure Service Level Guide - BLACKMORE RICOTECH

Secure Service Level Guide

Our secure service levels, are designed to meet your individual requirements, no matter how demanding. Service levels are largely dictated by two main factors — the method of data destruction and the extent of reporting supplied. We use government approved CESG certified data destruction software and can issue you with as much information about the disposal of your assets as you need.

The table below will help you choose which service level is right for you. And if you have specific requirements regarding data destruction or reporting levels that aren’t covered, just get in touch — we’re here to help.

 

COLLECTION SERVICESIncludedAvailable
All Items will be collected and disposed of according to latest legislationTickTick
All Environment Agency paperwork will be providedTickTick
You will receive a call on the day confirming approximate ETATickTick
We will use GPS Tracked Vehicles with generic livery onlyTickTick
Our collection staff will be vetted to HMG Baseline Personnel Security StandardsTickTick
Our staff will be uniformed and will carry Photo I.D.TickTick
The estimated weight & quantity of items will be documentedTickTick
All SMALL DATA HOLDING items will be placed in a secure crate on site and Security TaggedTickTick
The exact number of data holding items will be documented on site if requestedTickTick
All data holding items will be checked against an inventory list (if provided)TickTick
The exact number of data holding items collected will be checked and recorded on arrival back at our facility TickTick
Our collection staff will be vetted to HMG SC (Security Clearance) StandardsTick
A minimum of two staff will attend to carry out collections Tick
Single Point Customer Collection (we will collect just your equipment) Tick
We can provide specific timed collections, day or nightTick
AUDIT SERVICESIncludedAvailable
All auditable items will have Make, Model, Serial No, & Customers Asset No recordedTickTick
All HDDs (removed from units) will have Serial No and Model recorded TickTick
Data Sanitisation Method, Start & Finish Date/Time and Outcome recorded TickTick
Customer Specific Auditing Requirements (including full On-Site auditing)Tick
Customer Specific Auditing TimescalesTick
DATA DESTRUCTION SERVICESIncludedAvailable
Destruction of data on all potential data holding items is guaranteed Tick Tick
Working Magnetic HDDs will be data wiped using CESG approved Blancco Drive Eraser. Tick Tick
Working SSDs will be data wiped using Blancco Drive Eraser. Tick Tick
Working Networking Equipment are subject to the manufacturer’s recommended sanitisation process. Tick Tick
Working Printers are subject to the manufacturer’s recommended sanitisation process. Tick Tick
Working Android Tablets and Mobile/Smart Phones will be data wiped using Blancco Mobile Device Eraser. Tick Tick
Working IOS Tablets and Mobile/Smart Phones will be factory reset and firmware overwritten using Blancco Mobile Device Eraser. Tick Tick
Failed mechanical drives, tablets, mobile/smart phones and all optical media will be shredded with no specific maximum particle size. Tick Tick
All magnetic tapes, floppy disks and sensitive paperwork will be shredded with no specific maximum particle size – the shredded material will then be securely transported to a third party facility for incineration. Tick Tick
All Sim/Memory/Flash Cards/USB Sticks or any failed SSDs and network equipment will have data holding elements physically destroyed – these destroyed elements will then be securely transported to a third party facility for incineration. Tick
On-site data wiping of working Magnetic HDDs using CESG approved Blancco Drive Eraser. Tick
On-site shredding of all magnetic tapes, floppy disks, failed mechanical drives, tablets, mobile/smart phones and all optical media with no specific maximum particle size – the shredded tape and floppy material will then be securely transported to a third party facility for incineration. Tick
On-site shredding of all magnetic tapes, floppy disks, failed mechanical drives, tablets, mobile/smart phones and all optical media to BSEN 15713 security shredding standard (down to 6mm)  Tick
REPORTINGIncludedAvailable
You will receive an Enhanced Audit Compliance Report via email(incl. CLASS, unique item I.D. Make, Model, Serial No, Asset No & Qty.)Tick Tick
You will receive a Data Destruction Compliance Report via email covering all potential data holding items(incl. CLASS, Make, Model, unique item I.D. Asset No, Serial No, Sanitisation Method, Start & Finish Date/Time and Outcome)TickTick
Reporting to Customer Specific Requirements Tick
All Reports received within 20 working daysTickTick
All Reports received within Customer Agreed Specific TimescaleTick

Download Terms & Conditions

 

Our valued clients include...
  • COMPLETE AND IRRECOVERABLE DATA DESTRUCTION
  • ON-SITE OR AT YOUR PREMISES IF REQUIRED
  • ENVIRONMENTAL RECYCLING - ZERO WASTE TO LANDFILL
  • ADISA ACCREDITED AND ENVIRONMENT AGENCY LICENCED
  • FULL ASSET ELECTRONIC AUDIT AND TRACKING
  • DATA PROTECTION ACT AND WEEE DIRECTIVE PAPERWORK SUPPLIED

To find out how BLACKMORE RICOTECH can manage your secure IT disposal, get in touch. Call 0800 880 3678 today

Stay Informed

If you would like to be kept up to date with changes to Data Protection or WEEE legislation, together with other important information that could affect your business, why not subscribe to our newsletter service? Rest assured, we will not share your information with anyone else and you can unsubscribe at any time. To stay informed, simply enter your email address and click the SUBSCRIBE button.

Footer logos